Hathway Broadband Internet connection

Sir,
I am a customer of Hathway Broadband Internet connection.My customer code no is 87466
Service is poor. My contract is for 6 months from 5/10/07. From last 10days not even a single day the connection is proper. Every day I have to contact their service no 40161616 at B’lore and after three oe four hours of complaining connection will be set right. Connection will be perticularly off during day hours [9am to 4pm ie Stock market trading hours] Hence having this connection has become useless for me. I have spent atleast Rs 300 to 400 on telephone calls and paid about Rs 500 to Browsing center. I feel the system is overloaded hence our connections are disconnected to benefit the commercial consumers. I hope the regulaatory authority takes immediate action on this deriliction of service. I have the record of interuptions and the complaints regd Which will be produced before trhe authority if Enquiry were to be conducted and compensate for my loss. Expecting early response MPS