MTNL is India’s telecom nightmare!

My personal experience tells me that MTNL is India’s telecom nightmare! Where private operators like Reliance and Tata Indicom provide you with a new connection within hours, the speed of getting a new connection from MTNL depends solely on the persistence of your follow-ups and your willingness to pay baksheesh. And yes, you need to find time and personally go to your local telephone exchange as MTNL Customer Service Department DOES NOT entertain any letters or telephone calls! I applied for MTNL Triband NU Plan in December’05. 4 LONG MONTHS have passed and I am STILL WAITING for that installation day to arrive.