Well I switched from BSNL to Airtel

Well I switched from BSNL to Airtel but i somehow still admit that Airtel service maybe better (well the customer support is good but then i needed it only once so far) their actual service is on the lower side. Bandwidth on last mile seems fine but their peering is screwed to other indian ISPs. Either they need a fatter link to NIXI or they need to ramp up. Like I said i need customer service only once in a lifetime or twice in a lifetime (hell im a telco guy i can make my own splitters and modems if needed)
but make sure that they are at par with the BSNL when it comes to actual usage service. I also know that though govt sectors take time to catch up on a bit newer tech, once they catch up they are much much better and more aggressive. (perhaps there is a shrewd biz in telecom ministry after all)